PosTürk

Distance Selling Agreement

This agreement is made between the the SELLER, as defined below, and the BUYER, who placed an order via the website, in accordance with Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts.

1. Parties — SELLER

BUYER: The consumer with the name, address, and contact information provided during the order.

Subject of the Agreement

This Agreement sets forth the rights and obligations of the parties concerning the sale and delivery of products/services ordered electronically by the Buyer from the Seller's website, the nature and sale price of which are specified in the order summary. Prices listed on the site are current list prices; the price applicable at the time of payment will be enforced.

3. Product, Price, and Payment

Product type, quantity, VAT-inclusive selling price, and delivery costs are shown in the order summary. Payment is made via 3D Secure through the bank's virtual POS; card information is not stored by the SELLER. The order is finalized upon payment confirmation.

Delivery

Products are shipped based on stock availability and delivered to the address provided by the BUYER via our contracted cargo service. The delivery period is a maximum of 30 days from order confirmation, as per legal requirements. If the package is delivered damaged, the BUYER must have a damage report prepared and inform the SELLER.

5. Right of Withdrawal

The buyer, starting from the date of product delivery, 14 days You have the right to withdraw from this purchase without stating a reason. The product must be returned unused, in resalable condition, with its original box/accessories and invoice. By law, the right of withdrawal cannot be exercised for custom-made products, products with opened seals, or products that are not suitable for return due to their nature. The withdrawal notification info@desmak.com.tr or 0850 550 15 15 Refunds are processed through the [platform/website name] and issued to the original payment method within the legally stipulated period.

Dispute Resolution

In the event of a dispute, Consumer Arbitration Committees and Consumer Courts in the buyer's place of residence are authorized, within the monetary limits determined by the Ministry of Commerce.

This text is for informational purposes only; approval by legal counsel is recommended for final legal binding. Upon order confirmation, the BUYER is deemed to have read and accepted this agreement.

This is an unofficial machine translation for convenience. In case of any discrepancy, the Turkish original governs.